BBB have recieved a customer complaint about your company.

�Business Owner/Manager, One of your recent customers has filed a complaint with The Better Business Bureau concerning the negative experience he had with your company. The consumer report is inserted below. Please file your feedback to this matter as soon as possible. The promptest way to submit your response is trough the Online Complaint system. Please follow this Internet address to download the above-mentioned customer complaint and provide your response to it: BBB complaint center Use the following data to login: Case ID: #7312173 Password: 88712 The Better Business Bureau� provides an efficient third-party role, and helps you resolve your customer disputes with minimum friction. We develop and maintain online Reliability reports on American companies, open to the Public and used by millions of business customers. A satisfactory customer report can have a distinctly positive influence on your business. We hope for your immediate attention to this matter. Sincerely, Zahir Houston Dispute Counselor

Better Business Bureau Serving Metropolitan New York, Inc. 30 East 33rd St., 12th Floor New York, NY 10016 Office Hours: 9-5 Monday through Friday 212.533.6200 Fax: 212.477.4912 Inquiry@newyork.bbb.org