BBB have recieved a customer complaint about your company.

Business Owner/Manager, One of your recent customers has filed a complaint with The Better Business Bureau regarding the negative experience he had with your company. The consumer complaint is inserted below. Please provide your response to this matter as within 21 days. The promptest way to submit your response is via the Online Complaint system. Please follow this Internet address to download the above-mentioned customer complaint and submit your response to it: BBB complaint center Use the following data to login: Case ID: #0411975 Password: 57095 The Better Business Bureau acts in the role of a a neutral third party, and helps you resolve your customer disputes with minimum friction. We develop and maintain online Reliability reports on American companies, available to the Public and used by millions of business customers. A good customer report can have a distinctly positive influence on your business. We hope for your immediate attention to this matter. Sincerely, Howard Martinez Dispute Counselor

Better Business Bureau Serving Metropolitan New York, Inc. 30 East 33rd St., 12th Floor New York, NY 10016 Office Hours: 9-5 Monday through Friday 212.533.6200 Fax: 212.477.4912 Inquiry@newyork.bbb.org